Professional Cleaning Services in Bristol & the South West

Expert contract cleaning, carpet cleaning, and end-of-tenancy cleaning across Bristol, Bath & the South West. BICSc certified, Constructionline Bronze & SSIP accredited.

BICSc Certified

Our cleaners hold BICSc accreditation — the gold standard in professional cleaning.

Constructionline Bronze

Registered with Constructionline Bronze — trusted by public sector and commercial clients.

SSIP Accredited

SSIP accredited, meeting the highest health & safety standards for commercial contracts.

Eco-Friendly

We use eco-friendly cleaning products that are safe for people, pets and the planet.

Karon Skuse
"Urban Cleaning are professional, reliable and thorough. Our office has never looked better. Highly recommend for any commercial cleaning contract."

Karon Skuse

5-Star Google ReviewView on Google Reviews →

Our Cleaning Services

Explore our professional cleaning solutions tailored for different environments and needs.

Contract Cleaning Image

Contract Cleaning

Reliable, professional contract cleaning services tailored to offices, retail spaces, and corporate environments. We keep your workspace consistently clean and hygienic.

Why Choose Us

Professional & certified team
Builder & Sparkle Cleaning Image

Builder & Sparkle Cleaning

Thorough post-construction cleaning to remove dust, debris, and residue, leaving new or renovated spaces spotless and move-in ready.

Why Choose Us

Satisfaction guaranteed
Industrial Cleaning Image

Industrial Cleaning

Specialist industrial cleaning services designed for warehouses, factories, and manufacturing facilities, covering compliance, safety, and hygiene.

Why Choose Us

Professional & certified team
Eco-friendly solutions
Satisfaction guaranteed
Residential Deep Clean Image

Residential Deep Clean

Our Residential Deep Clean & End-of-Tenancy Cleaning service is designed for rental properties, real estate agencies, and landlords who need a thorough refresh before new tenants move in. We provide carpet steaming, kitchen degreasing, bathroom sanitization, and stain removal, ensuring homes are cleaned to professional standards.

Why Choose Us

Professional & certified team
Eco-friendly solutions
Satisfaction guaranteed
Safe for families and pets
Carpet Cleaning Image

Carpet Cleaning

Professional carpet cleaning for offices, schools, care homes and homes across Bristol and the South West. BICSc certified.

Why Choose Us

End-of-Tenancy Cleaning Image

End-of-Tenancy Cleaning

Professional end-of-tenancy cleaning across Bristol, Bath & the South West. BICSc certified cleaners. Get your full deposit back.

Why Choose Us



Mary Harris
"Adrian & Olivia arrived this morning at 9am, they were polite, professional and very efficient. Nothing was too much trouble. My house is now builder dust free and beautifully cleaned. Couldn't recommend them highly enough."

Mary Harris

Verified CustomerView on Google Reviews →

Our Corporate Values

We're committed to upholding these core values that define how we operate, treat our clients, and contribute to the communities we serve.

Professionalism

Professionalism

High-quality, consistent, and reliable service

Integrity

Integrity

Trust through transparency and ethical practices

Sustainability

Sustainability

Eco-friendly products and responsible waste management

Excellence

Excellence

Going beyond expectations with superior results

Fair Employment

Fair Employment

Following Living Wage guidelines with respect and care

See our values in action

Experience the difference our approach makes in every cleaning project.

Get in Touch

Frequently Asked Questions

Find answers to common questions about our cleaning services, procedures, and policies.

Services

What services does Urban Cleaning Ltd offer?

We provide a comprehensive range of cleaning services, including: • Commercial Cleaning • Residential Cleaning • Builder/Sparkle Cleaning • Oven Cleaning • Carpet & Upholstery Cleaning • Window Cleaning • White Goods Cleaning • Waste Removal • Virucidal & Bacterial Cleaning • High-Level Cleaning • Graffiti Removal & Pressure Washing Our services are tailored to meet the needs of each individual client, whether it's a one-off job or ongoing contract. For detailed information, please visit our Services page.

Location & History

Where is Urban Cleaning Ltd located?

Our head office is at Unit 3&7, Netham View Industrial Park, Netham Rd, Bristol BS5 9PQ. We are well-positioned to serve Bristol, Bath and the surrounding area with efficiency and ease.

When was the company established?

Urban Cleaning Ltd was incorporated on April 12, 2017. Since then, we've grown steadily by building strong client relationships and delivering consistent, high-quality service.

Company Mission & Leadership

What is the company's mission?

Our mission is to deliver outstanding cleaning services to both commercial and residential clients, ensuring every job is completed to an exceptional standard. We aim to exceed expectations through reliability, professionalism, and attention to detail.

Who leads Urban Cleaning Ltd?

The company is led by Director Steven Douglas Binfield. Steven brings hands-on experience and a strong commitment to service quality, setting the tone for the entire team.

Customer Reviews

What do customers say about Urban Cleaning Ltd?

Customers have praised our professionalism and the quality of our services. One client mentioned, “Urban Cleaning are professional, their friendly staff could not have done a better job cleaning my flat after an unfortunate leak from the flat above.” We regularly receive positive feedback highlighting our responsiveness, thoroughness, and friendly approach.

Are there any testimonials available?

Yes, you can read more testimonials on our Testimonials page. We encourage new clients to explore these to get a sense of the quality and consistency we deliver.

Unique Selling Propositions (USPs)

What sets Urban Cleaning Ltd apart from other cleaning companies?

Our commitment to delivering exceptional service, combined with our comprehensive range of services and experienced team, distinguishes us from competitors. We also pride ourselves on our flexible approach and attention to the unique needs of every client.

Do you offer flexible cleaning schedules?

Yes, we offer flexible and adaptable cleaning services tailored to our clients’ requirements. We can schedule early morning, evening, or weekend cleans depending on your needs and preferences.

Are your cleaning products environmentally friendly?

We prioritize using eco-friendly and safe cleaning products to ensure the well-being of our clients and the environment. We continuously review our product range to align with the latest sustainability practices.

How We Work

How does the booking process work?

Clients can contact us via phone or through our website to discuss their cleaning needs. We then arrange the service at a convenient time. We aim to make the process as seamless and efficient as possible, with clear communication every step of the way.

Do you provide the cleaning equipment and supplies?

Yes, our team arrives fully equipped with all necessary cleaning tools and products. Clients do not need to supply anything. We bring everything required for the job.

Are your staff trained and insured?

All our staff members are professionally trained and fully insured to ensure high-quality service and peace of mind for our clients. We also perform regular quality checks and ongoing training to maintain standards

How do you handle client feedback and complaints?

We value client feedback and address any concerns promptly to continually improve our services. Client satisfaction is at the heart of what we do, and we take every comment seriously

Do you offer satisfaction guarantees?

Yes, we strive for complete client satisfaction and will address any issues to meet our high standards. If something isn't right, we will return and make it right, no questions asked.

Areas We Serve

Which areas does Urban Cleaning Ltd serve?

We primarily serve Bristol, Bath and the surrounding area. Our teams are familiar with the local geography, ensuring prompt and reliable service.

Do you charge extra for locations outside Bristol and Bath?

Additional charges may apply for locations outside our primary service area of Bristol, Bath and the surrounding 20-mile radius. Please get in touch for details specific to your location. We are happy to discuss your requirements and find a solution that works for you.

Are your services available on weekends and holidays?

Yes, we offer services during weekends and holidays to accommodate our clients’ needs. This ensures minimal disruption, particularly for commercial clients operating during the week.

How can I get in touch?

You can reach us through our website or by calling our office. We aim to respond quickly and make sure all the details are sorted before we get started.

What are your standard operating hours?

Our standard operating hours are Monday to Friday, 08:00 to 17:00. However, we offer flexible scheduling to meet clients’ needs. Evening and weekend appointments can be arranged upon request.

Employment and Training

How can I apply for a position at Urban Cleaning Ltd?

Interested candidates can apply by sending their CV through our website’s “Join the Team” section. We’re always looking for passionate, reliable individuals to join our growing team.

What qualities do you look for in potential employees?

We seek professional, committed, and reliable individuals with a passion for delivering high-quality cleaning services. Good communication skills and a positive attitude are also highly valued.

Do you provide training for new employees?

Yes, we provide comprehensive training to our staff to ensure they are well-equipped to handle various cleaning tasks and adhere to our high standards. Ongoing training is also available to help employees grow and improve their skills.

Are there opportunities for career advancement?

We support the professional growth of our employees and offer opportunities for advancement within the company. From supervisor roles to specialist positions, we encourage development at every level.

What is the company culture like?

We foster a supportive and collaborative work environment, valuing professionalism and dedication. Our team culture is built on respect, transparency, and shared success.

Safety and Compliance

How do you ensure health and safety during cleaning services?

We adhere to strict health and safety protocols, including the use of appropriate PPE and safe cleaning practices. All staff are trained in risk assessment and follow clear procedures on-site.

Are your cleaning products safe for children and pets?

Yes, we use cleaning products that are safe for both children and pets. We also offer hypoallergenic and fragrance-free options upon request.

How do you handle hazardous materials?

Our team is trained to handle and dispose of hazardous materials safely and in compliance with regulations. We ensure all disposal is done according to local and national environmental guidelines.

Do you have insurance coverage?

Yes, we carry comprehensive insurance coverage to protect our clients and staff. This includes public liability, employer's liability, and property damage coverage for your peace of mind.

Have another question? Contact us directly.

admin@urbancleaning.co.uk

Our Customer Reviews

See what our satisfied customers have to say about our services

"The two ladies that came to clean my carpet were lovely and friendly. They worked extremely hard and the carpet looked lovely and clean and they were able to get out a nasty stain."

Karon Skuse
@karonskuse

"Both Steve and his son Sam have been an absolute pleasure to deal with. My main point is this - you can tell all you need to know about someone or company by what they do out of sight and these guys are fantastic."

Andrew Stockinger
@andrewstockinger

"Urban cleaning have cleared and cleaned two rental flats for me. They are friendly, Honest and quick. 5 star review thankyou Steve and team"

Samantha Fillingham
@samanthafillingham

"Adrian & Olivia arrived this morning at 9am, they were polite, professional and very efficient. Nothing was too much trouble. My house is now builder dust free and beautifully cleaned. Couldn't recommend them highly enough."

Mary Harris
@maryharris

"Brilliant job done by Urban Cleaning! I wanted my brothers flat to have a deep clean whilst he was in hospital and the team did a fantastic job - the carpets came up really well too."

Mrs B
@mrsb

"They did a great job on Mums bedroom and Ensuite carpet. They also shifted a stain from the landing carpet at the same time. Reliable, friendly, polite and professional. Thanks guys."

Fred Flintstone
@fredflintstone

"Absolutely blown away by the work carried out today, Oven, Dishwasher, Washer and Dryer, every single unit now looks brand new. Booking was so easy and I was amazed they could fit me in at a time convenient for me."

James Bryant
@jamesbryant

"Wonderful caring kind sensitive employees. They worked around the family and their needs and made the house look brand new. Non judgemental, professional and efficient. Highly highly recommend."

Anneliese Langley
@annelieselangley

"Cleaned my neighbours carpet very efficient and professional service. Special mention to Richard who was friendly, professional and very knowledgeable at his job completing the job to a very high standard."

Jess Fuzzey
@jessfuzzey

"Nicki and Sarah cleaned my carpets and oven and they did a fantastic job, and were really lovely. Stephen was also really friendly while booking the services. Would not hesitate to recommend Urban Cleaning to anyone!"

Emma
@emma

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